Being involved in a car accident is a stressful experience, nobody really wants to visit a Bodyshop. When you need bodywork repairs to your vehicle, ECF aims to make the best of a bad situation by carrying out brilliant manufacturer-approved paint and bodywork repairs that are guaranteed for life, coupled with award-winning customer service and transparency. Whether it be cosmetic damage, dent removal or a bigger job, ECF Car Care is the accident repair centre for you.
We present every customer with a handover pack at the end of the vehicle repairs which will contain a detailed invoice and parts list, technical reports for wheel alignment or ADAS recalibrations if they have been carried out so that you know what has been done to your vehicle. The pack also contains a lifetime guarantee and special offers unique to ECF customers offering discounts for any future work carried out.
Whatever the damage to your vehicle have it repaired with confidence at our family-run independent facility in Eastbourne, East Sussex.
Manufacturer Approved Accident Repair Centre, we repair accident damaged vehicles to factory standard using genuine parts and leading manufacturers trained technicians.
Manufacturers spend billions on research developing safety-critical systems that protect their customers in the event of an accident.
It’s crucial that people carrying out repairs after an accident are trained to do so by the manufacturer and that genuine parts are used rather than cheap generic parts that have not always been safety tested.
Our local technicians are trained by manufacturers at their training academies to ensure they repaired your vehicle to the highest safety standards possible using genuine parts and vehicle manufacturer accredited paint such as Spies Hecker for Mercedes-Benz & Volkswagen Group and PPG for Kia.
No other car accident repair centre in Eastbourne, East Sussex has the coveted Retailer Recommended status by Mercedes-Benz.
Simply put ECF are the only Bodyshop in Eastbourne and the surrounding area, qualified to repair Mercedes-Benz vehicles to factory standards.
Would you have your gas boiler serviced by a handyman?
Nobody would jeopardise the safety of their friends or family by having a gas boiler serviced by someone who isn’t qualified to repair one, so why let your Mercedes be treated in the same way?
It’s cheaper for major insurance companies to send the vehicle to be repaired by a generic Bodyshop but how does that benefit you in any way?
ECF are approved by Volkswagen Group and Mercedes-Benz which means we are able to safely repair EV, HEV, PHEV and MHEV platforms to manufacturer safety standards.
If your EV is at another Bodyshop and you’re not sure of the safety standards you have the right to tell your insurer you want it moved to a repairer of your choice. Come and see your vehicle being repaired.
You are more than welcome to come into our local workshops accompanied by one of the management team who can answer any questions you might have. ECF believes that transparency and customer service is the key to ensuring you return to us for future repairs time and time again.
To book an estimate with one of our qualified vehicle damage assessors give us a call on – 01323 725 220 or use one of the many messaging platforms we use like WhatsApp, Google, Facebook, Instagram, LinkedIn or Twitter.
Visit our unique estimating lounge where you can watch the estimate take shape in 3D on our media wall as the VDA’s compile the estimate using Audatex software all whilst enjoying a refreshment from the mini-fridge or coffee machine.
It’s the ideal time to talk to our VDAs about any additional work required such as little scuff on the bumper or car park dent that’s been annoying you for ages!
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